How can we help?
We're here to help. Reach out with questions, feedback, bug reports, or anything else, and we'll get back to you soon.
Response time
We typically reply within 24 to 48 hours, Monday through Friday.
Languages
Support is available in English and Spanish.
Send us a message
Use the form below and we'll get back to you by email.
Frequently asked questions
How do I cancel my subscription?
Subscriptions are managed through the App Store. On iOS, go to Settings, your name, Subscriptions, Voz of Faith, then tap Cancel. Your access continues until the end of the current billing period.
How do I request a refund?
Refunds for App Store purchases are handled directly by Apple. Visit reportaproblem.apple.com, sign in, and select the Voz of Faith purchase to request a refund.
How do I delete my account and data?
You can delete your account and all associated data from within the app under Settings, Delete Account. You can also email privacy@vozoffaith.com to request deletion.
The app isn't working. What should I do?
Try force closing and reopening the app, then check that you're on the latest version in the App Store. If the issue persists, email us with your device model, iOS version, and a short description and we'll help right away.
Is Voz of Faith a replacement for therapy or pastoral care?
No. Voz of Faith is a spiritual companion tool, not a substitute for professional mental health care, medical advice, or pastoral counseling. If you're in crisis, please use the resources below.
In crisis or emergency?
If you or someone you know is in danger or struggling with thoughts of self harm, please reach out for immediate help.