Privacy Policy

1. Information We Collect

a) Information You Provide

• Email address — collected when you create an account or join our waitlist.
• Name — optionally provided during waitlist signup or account creation.
• Voice audio — recorded in real time during voice conversations with the AI companion. Audio is processed to generate text for the AI to respond and is not stored permanently on our servers after the conversation ends.
• Conversation content — the text transcripts derived from your voice interactions. These may be temporarily stored to provide continuity within a session but are not retained long-term.

b) Information Collected Automatically

• Usage data — app interactions, session duration, features used, and general engagement metrics collected via PostHog analytics.
• Device information — device type, operating system, browser type, and app version.
• Subscription data — purchase history and subscription status, managed through RevenueCat and the respective app store (Apple App Store or Google Play Store).

c) Information We Do NOT Collect

• We do not collect precise geolocation data.
• We do not collect contacts, photos, or files from your device.
• We do not collect financial information (payment processing is handled entirely by Apple, Google, or RevenueCat).

2. How We Use Your Information

• To provide, operate, and maintain the Service, including real-time voice conversations.
• To process your subscription and manage your account.
• To send you important updates about the Service (e.g., launch notifications if you joined the waitlist).
• To analyze usage patterns and improve the Service experience through anonymized analytics.
• To detect, prevent, and address technical issues or abuse.
• To comply with legal obligations.

3. Third-Party Services

We use the following third-party services to operate the app. Each processes data only as necessary to provide their respective functionality:

Each third-party provider has its own privacy policy governing how it handles data. We encourage you to review them.

4. Data Sharing and Advertising

We do not sell, rent, or share your personal data with third parties for advertising or marketing purposes.

We do not use your data for targeted advertising. We do not participate in ad networks or data broker programs. Your conversations, voice recordings, and personal information are never monetized through third-party advertising.

5. Data Retention

• Voice audio: processed in real time and not permanently stored after the conversation session ends.
• Conversation transcripts: may be retained temporarily for session continuity. Not stored long-term.
• Account data: retained for the duration of your account. Deleted upon account deletion request.
• Analytics data: retained in anonymized form for up to 12 months.
• Waitlist data: retained until the Service launches or until you request removal.

6. Account and Data Deletion

You have the right to delete your account and all associated personal data at any time. You can initiate account deletion directly within the app under Settings → Delete Account.

Upon deletion, we will remove your account information, conversation history, and any personal data from our systems and instruct our third-party providers to do the same, within a reasonable timeframe (typically within 30 days). Some data may be retained where required by law or legitimate business purposes (e.g., fraud prevention).

You may also request data deletion by emailing us at privacy@vozoffaith.com.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate personal data.
• Request deletion of your personal data.
• Object to or restrict processing of your personal data.
• Request portability of your personal data.
• Withdraw consent at any time (where processing is based on consent).
• Lodge a complaint with a supervisory authority.

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information is collected, request its deletion, and opt out of its sale. We do not sell personal information. To exercise your rights, contact us at privacy@vozoffaith.com.

European Economic Area (GDPR)

If you are in the EEA, our legal basis for processing personal data includes: performance of a contract (providing the Service), consent (where applicable), and legitimate interests (improving the Service). You may exercise your rights by contacting us at the email above.

8. Children's Privacy

The Service is not intended for children under the age of 13 (or the minimum digital consent age in your jurisdiction). We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it promptly. If you believe a child under 13 has used the Service, please contact us at privacy@vozoffaith.com.

9. Data Security

We implement industry-standard security measures to protect your personal data, including encryption in transit (TLS/SSL), secure authentication through Supabase, and access controls on our infrastructure. However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own, including the United States where our service providers operate. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last Updated” date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@vozoffaith.com
• Website: vozoffaith.com